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Privacy Policy

The website and its services are for communication and dissemination of information related to various disease conditions and their treatment in homoeopathic system of medicine. It is owned by INTERNATIONAL STUDY AND RESEARCH CENTRE IN HOMOEOPATHY (ISRCH). We, at ISRCH, are committed to implementing measures designed to protect the privacy of those using our services and accessing this website. We highly respect your privacy and confidentiality.


The Service is offered to you subject to your acceptance of and compliance with these terms and conditions as presented herein (the "Agreement"). As used in this Agreement "We", "Us" or "Our" refers to INTERNATIONAL STUDY AND RESEARCH CENTRE IN HOMOEOPATHY. "You" refers to you, the user of this service. By accessing or using the service, you agree to be bound by the terms and conditions of this agreement as they may be modified from time to time.

We do collect certain relevant information from and about our users, like age, address, phone number and e-mail ID. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission.

Collected Identifiable Information

ISRCH offers online resources designed to provide health, medical, and product-related information and services. Certain personally identifiable and non-personally identifiable information has to be gathered for this purpose, relied upon and used, as described below.

  • Non-personally-identifiable information:
  • General: When users come to our Website, we collect and aggregate information indicating their home server, but not their e-mail addresses. Such information helps us identify the most popular content and portions of our Website and determine the effectiveness of our various promotional activities. We aggregate such information for internal review and thereafter it is superseded by more recent information.
  • "Cookies":: We do not use "cookies" (small text files placed on your computer's hard drive/ mobile). However, Your information collected when you send a query, may be stored in our query management system. If you are our registered user, your information will be stored in a highly secured server. In both the cases, full security as offered by today's technology is offered.
  • Personally identifiable information:
    • General: In certain areas of this Website, we require that you provide us with personally-identifiable information, in order to be able to use that portion or those portions of this Website. For instance, the names and contact information of persons who visit our Website are added to our database so that, for example, they may be contacted in the future regarding ISRCH products, services or future opportunities. Such contact may occur by e-mail, telephone or mail, as ISRCH deems appropriate.
    • Specific: ISRCH may also collect health information about you that you provide while enquiries/ raising queries or during the treatment/ responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical history, pictures, records etc.).
    • Billing Information: As some of services provided by ISRCH are paid services, ISRCH may require additional information pertaining to your contact details, billing address, credit card information etc.

All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.

Providing us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question without receiving certain information from you. Consultancy and counselling are intended solely for your use. All information is tailored to meet your individual situation/circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from ISRCH share this information with any person whosoever, and/ or alter or edit the same.

Additionally, ISRCH shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. ISRCH shall make best endeavours to securely store the information supplied and the response provided. ISRCH may also produce reports on the use of the services utilised by the user to monitor and develop the services.

It is expressly understood and agreed that there is no expectation of privacy or establishment of any confidential or Physician - patient relationship in the submission of email to our website email address (es). To the extent that any such relationship can be deemed to exist, it is waived. ISRCH reserves the right not to answer any questions submitted by email, for any reason or no reason whatsoever. Again, if you suspect you need medical treatment, please see a qualified health care professional.

With your permission, academic institutions and/or ISRCH may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study.

ISRCH reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend ISRCH against third party claims or allegations; (iv) to protect the security or integrity of the Website and/or services provided by ISRCH; and/or (v) to protect the rights, property, or personal safety of ISRCH, users of the Website and any other person.

ISRCH will not, under any circumstances, share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. ISRCH will not sell, rent or share personally identifiable information about you to any third party unless we have previously informed you and authorized by you, or is required by the legal authorities.

Medical disclaimer

All clinical materials published on has been designed to ensure fair balance, objectivity, independence, and relevance to educational needs of the professionals and their patients/clients. However, We do not represent that the information contained herein is in every respect accurate, complete, or appropriate for Your specific purpose. You are encouraged to confirm the information contained herein with other sources.

The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician. The information is not intended to replace professional advice offered by medical health professionals. Reliance on any information provided by us or other visitors to the Service is solely at your own risk. We make no representations or warranties with respect to any diagnosis, treatment, treatment guidelines, treatment methods, action, or application of medication or preparation by any person following the information offered or provided within or through the Service. Never disregard medical advice or delay in seeking it because of something you have read on this Service! This Service is not intended, and must not be taken, to be the provision or practice of medical, nursing, or professional health care advice or services in any jurisdiction.

We do not recommend or endorse any specific test, products, services, or procedures that may be mentioned on the Service.

The website developers and ISRCH do not take any responsibility whatsoever for any adverse consequences experienced by the patient on account of unguided usage of the information given on this website.

We assume no liability or responsibility for any direct, indirect, consequential, special, exemplary, or other damages or injury to persons or property arising from any use of any product, service, information, idea, or instruction contained in or made available through the Service. This website is not intended as a diagnostic tool, professional medical advice regarding diagnosis or treatment, or a substitute for a professional medical diagnosis, opinion or suggested course of treatment by a qualified health care professional, nor is it to be relied upon with regard to diagnosis or treatment. We assume no responsibility for what you do with the information contained on this website. Medical problems, particularly those of a serious nature, should be treated by a doctor in person. Please see your doctor for a professional diagnosis and treatment for any medical conditions you may have.

The right to modify the privacy policy at any time rests with ISRCH. All modifications will be notified on the website. However, these changes will not apply to those who have used our services prior to the modification.


By using the Website, you agree that the terms set out in this Privacy Policy are reasonable. If you do not think they are reasonable, you must not use this Website. You fully and completely understand the contents herein and agree to the same. You are acting on your free will and consent to the contents herein.

Contact us

If you have any other questions or concerns about this Privacy Policy, please write to International Study and Research Centre in Homoeopathy, 92, Dharma Vihar, Khandagiri, Bhubaneswar, India, or call us at +91-674-2351027 or send an e-mail to