1.What is Online treatment?
2.What is Free Consultation?
3.What are the benefits of taking treatment from an Online clinic?
4.What are the charges and how do I make the payment?
5.Is Online payment secure?
6.From which countries can patient signup for Online treatment?
7.While registering what are the minimum fields that I have to enter?
8.How long does it take for my information to reach you?
9.How long does it take to receive the reply?
10.What about confidentiality?
11.How will I receive medicines?
12.How long does it take for medicine to reach?
13.How can I track my medicines?
14.What if medicines are lost in transit?
15.Do the medicines lose efficacy if they are passed through screening machines for Security checkups?
16.What if I change my city / country of stay / work?
17.If I am an Online Patient can I consult Prof ( Dr) N Mohanty in person?
18.What if I want to chat with you?
19.What if I want video conferencing?
20.What if I want a telephonic conversation?
21. Can I send reports by e-mail or fax?
22.I am not able to sign up online using a credit card, there is some error.
23.I want to send a check or money order or pay by PayPal.
24.I signed up for the online treatment, but I have not received a questionnaire.
25.I have sent a questionnaire reply but have not received the medicine.
26.I want to send photos of my affected parts.
27. I would like to communicate with the patients who have suffered from similar sickness.
1.How to fill the history form?
2.Why do I have to give such a detailed case record?
3.While I was completing the case record I got disconnected from the internet; will the details be saved?
4.Can I complete my history in multiple sessions?
5.What if I forget my password?
6.Is it necessary to fill in all the pages?
7.What if the information submitted by me is not sufficient for you to prescribe?
8.How do I upload photos and videos taken before, during and after the treatment?
9.How do I store investigation reports?
10.What about physical examination and expert opinion?
11.If I wish to add more information, what do I do?
12.How long does it take to receive the reply?
13.Can I view the data which I have entered?
14.Can I modify the data and do the corrections?
15.What if I do not receive a prescription for a long time?
16.What should I do about the medicines I am already taking?
17.Can I combine Homoeopathy with other alternative system of medicine - like Chiropractice, Acupressure, Acupuncture, Herbal medicine, etc?
18.How will online treatment help me to recover?
19.All the medicines look alike, how do I differentiate?
20.What if I have some acute problem?
21.When and how should I take the medicines?
22.If I find that my relief is not satisfactory what should I do?
23.Can I repeat the prescription on my own?
24.How long does it take for a homoeopathic medicine to work?
25.Can I give a medicine prescribed for me, to my family members for similar sickness?
1.Once I have discontinued the treatment and if I wish to come back what is the procedure?
2.Can I recommend your site to other friends?
3.What added benefits do I have from this site other than homoeopathic treatment?
Q1. What is Online treatment?
To avail of treatment through the internet with out having to visit the doctor's clinic personally is termed as Online treatment. The communication between the Doctor and the Patient is completed through various mediums like E-mail, Telephones, Chat, and Video conferencing. Online treatment breaks the time, space and language barrier.
Q2. What is Free Consultation?
Free consultation includes free registration with International Study & Research Center, on its website www.thehomoeopathy.com. You have the facility to submit your complete case history for evaluation. As part of the free service, your symptoms and case history will be evaluated and its possibilities of being treated by Homeopathy will be suggested. If required, you may be asked to provide further details for the evaluation. However, to receive medicines for treatment, you need to sign up for one of the treatment plans as per your convenience.
Q3. What are the benefits of taking treatment from an Online clinic?
Q4. What are the charges and how do I make the payment?
The charges for treatment are as follows:
|REGION||4 MONTHS||8 MONTHS||12 MONTHS|
|INDIA||Rs3900||Rs 5900||Rs 7500|
Q5. Is Online payment secure?
Yes in the current scenario online payment is very safe and secured. We at international study & research center on Homoeopathy use VeriSign certified secure payment gateway. On transactions here are secure and confidential.
Q6. From which countries can patient signup for online treatment?
Patients from any corner of the world can avail of our online treatment facility. All you need is access to internet and telephone and we will be at your service.
Q7. While registering what are the minimum fields that I have to enter?
What is only clearly understood to you? If any doubt leaves it as such, it will be collected during our next part of case taking.
Q8. How long does it take for my information to reach you?
We receive an alert as soon as any new case, follow up, or any updation is submitted by any patient; hence there is no gap between the submission of the case by you and its receipt by us. However, it may take about 2- 3 working days to process the case details and finalize your medicines.
Q9. How long does it take to receive the reply?
It takes 3 working days to receive a reply from Dr. Mohanty and team.
Q10. What about confidentiality?
Your data will be hundred percent confidential with us. Nobody will have access to any of your information except you. Only you can add/edit your case pages. So there is direct relationship between patient and physician here and it is 100% confidential.
Q11. How will I receive medicines?
We will courier the medicine to you If during treatment any other extra medicine will be required it will have to be procured by you from local market.
Q12. How long does it take for medicine to reach?
After a completed case record is submitted the medicine is dispatched within 2 working days. On an average, globally it takes about 8 to 10 working days for the medicines to reach you. In case you do not receive the medicines within 10 to 12 days of giving the case, kindly contact us.
Q13. How can I track my medicines?
Modern technology allows you to keep track of every good dispatched; most of the courier services have a tracking system; you can get the information on the net and know the exact position of the medicines and how far it has reached. We will mail you the courier details for your reference.
Q14. What if medicines are lost in transit?
Normally most of the courier services have a tracking system; you can get the information on the net and know the exact position of the medicines and how far it has reached. If the medicine is not received within 10 days of dispatch, kindly request us and we will send you fresh stock immediately. During this period if you also receive the old medicines, please keep them with you and consult us regarding the same.
Q15.Do the medicines lose efficacy if they are passed through screening machines for Security checkups?
Normally these medicines do not lose their efficacy unless they are exposed to direct sunlight or strong odors for a prolonged period.
Q16.What if I change my city / country of stay / work?
As the clinic is online you can get in touch with us from any part of the world, it really doesn't matter where you stay and where you work. However you will have to inform us about the change of address, and update the contact details if the medicines are to be dispatched to the new location.
Q17. If I am an Online Patient can I consult Prof. ( Dr). N Mohanty in person?
If you wish to consult us in person, you can fix up an appointment with us by writing an email to us. You can also be online and have a chat, video conferencing or a telephonic interview with prior appointment.
Q18. What shall a do , if I want to chat with you?
You may fix up an appointment for the same and at a mutually convenient time you can chat online with us.
Q19. What shall i do , if I want video conferencing?
You may fix up an appointment with for video conferencing with us at a mutually convenient time. For video conferencing you have to have a webcam installed at your PC/Laptop.
Q20. What shall i do, if I want a telephonic conversation?
You can call us up on our contact numbers during our Clinic working hours. We are open everyday from 9 am to 1 pm (Indian standard time),except Monday,&5-9 pm except Sunday.
Q21. I would like to communicate with the patients who have suffered from similar sickness.
Q22.I am not able to sign up online using a credit card, there is some error.
There may be a temporary technical problem. You may choose:
Send us an e-mail giving your credit card details (Full name as on the card, Card type (Visa, Master), Card such as number, expiry date, last three digits on the back of the card, your delivery address, telephone number, e-mail, the name of the disease for which you need treatment and the duration of treatment you want to opt for. Please note that we shall handle your credit card detail confidentially.
Q23. I want to send a check or money order or pay by CCAvenue
The cheque may be sent in favor of For Patients residing in India- Dr.N.Mohanty payble at Bhuibaneswar
For International Patients-Prof(Dr)Niranjan Mohanty
International Study & Research Centre on Homoeopathy
92 Dharmavihar ,Khandagiri,Bhubaneswar -30,odisha,India
Q24.I signed up for the online treatment, but I have not received a questionnaire.
If you have signed up online by credit card, you will instantly receive an email with log in and password. You will, then, log into Patient Support System., the account and follow a link to submit a questionnaire reply. In case you have paid by CCAvenue or cheque, you will receive your account log in details by email.
PLEASE CHECK YOUR JUNK/ BULK MAIL FOLDER TO MAKE SURE THAT THE QUESTIONNAIRE HAS NOT LANDED UP IN THE SAME. In case the questionnaire lands up in your junk/bulk mail folder, please add our e-mail ID to your safe-list to avoid any inconvenience in future communication.
Q25. I have sent a questionnaire reply but have not received the medicine.
Once you send a questionnaire reply online through your account, you will receive an acknowledgement instantly. In case you have not received an acknowledgement, PLEASE RESEND YOUR QUESTIONNAIRE REPLY .
After receiving the questionnaire reply from you ,Prof( Dr). mohanty may take about three working days, depending on the number of patients he has to attend, to process your case.
It takes about10- 12 working days to receive medicine anywhere in the world, after your questionnaire reply is received. (Saudi Arabia, Germany, Croatia, South Africa, Norway, face delay due to their custom department related problem.) If you have not received medicine within 15 days of sending the questionnaire reply, please send us an e-mail, preferably through the Patient Support System.
Q26.I want to send photos of my affected parts.
You can send your scanned/ digital photographs, case reports, prescriptions etc. by logging into your account through the Patient Support System. Alternatively, you can send them to our e- mail ID email@example.com or you can dispatch copies of the documents to our address in India.
Q27.Can I send reports by e-mail or fax?
Yes, the scanned medical reports may be e-mailed to Drnmohanty@indiatimes.com
Q1. How to fill the history form?
We have a specially designed history form which ensures that all data required for an ideal prescription is collected. The navigation and filling of data is very user friendly. The form gives you the leisure to fill the history at a time of your convenience.
Q2. Why do I have to give such a detailed case record?
Homeopathic medicines are based on individualistic responses; to get your individualistic response a detailed history is absolutely essential.
Q3. While I was completing the case record I got disconnected from the internet; will the details be saved?
Yes the details will be saved. Our system is specially designed to handle this problem; your entries get saved automatically once you exit a page. Only the current page which you were working with will not be saved and you have to re-enter the details on that page.
Q4. What if I forget my password?
If you forget your password, you can click on Forgot Password under the Patient login and enter your Email ID there. Thereafter, we will retrieve your password and e-mail it to you on your e-mail ID that is registered with us. Subsequently, you may change the password if required.
In case you face any difficulty, you can write to us with more details.
Q5. Is it necessary to fill in all the pages?
It is not necessary to fill in all the pages but some pages are mandatory for a complete case history. These include: Complaints(Location,sensation,modalities, concomitants ,associated with )
The clearer is the information you give to us, the better it will help us in selecting an accurate medicine.
Q6. What if the information submitted by me is not sufficient for you to prescribe?
It is possible that you may not recollect complete details on your first report. In these circumstances, we may write to you and request you to fill in some missing points and you can complete this information to give complete totality of the case. Even if you recollect some more details later, you can add these to your case.
Q7. How do I upload photos and videos taken before, during and after the treatment?
You can upload your photos by saving them in Jpeg format not, exceeding 2MB each in size. You can give multiple photos taken before, during and after the treatment. Also you can upload your videos taken before, during or after the treatment. Camera tip for photos: Set your Camera to 3 Mega pixel resolutions before clicking the photos so that the image size does not exceed 2 MB.
Q8. How do I store investigation reports?
You can describe the details of the reports in the Investigations section provided to you. You can also upload a scanned copy of the investigations.
Q9. What about physical examination and expert opinion?
You can have yourself examined by a local / family physician and you can send us the examination findings / diagnosis to us by e-mail, or send us a scanned copy of the reports.
Q10. Can I complete my history in multiple sessions?
Yes, you can complete your case history in multiple sessions but kindly inform us about this otherwise we will take action on your partially submitted data assuming that it is complete. Note: Once you give complete case record kindly inform us of the same so that we can study your case and then prescribe you the medicine.
Q11. If I wish to add more information, what do I do?
If you recollect some history or important information, you can add it any time and the same will be updated in our record instantaneously.
Q12. How long does it take to receive the reply?
Normally you will receive the reply from us within 2- 3 working days. Please feel free to contact us in case you have not received any reply from us within this period.
Q13. Can I view the data which I have entered?
Yes, you can view the complete data after login to your account This gives you an idea about the correctness of the information given by you and gives you a chance to modify the same if it is not correct.
Q14 .Can I modify the data and do the corrections?
Yes, you can modify your data. Whenever you remember anything or want to make changes in the case record, you simply have to log-in and go to Case Record section and make the necessary changes in Add/ Edit History
Q15. What if I do not receive a prescription for a long time?
It takes about 2-3 working days to process the case details and finalize the prescription. However, if you do not hear from us within 5 working days of your case submission, please contact us.
Q16. What should I do about the medicines I am already taking?
Homeopathic medicines do not react adversely with other conventional medicines and hence they can be taken along with them. Many a times a person is dependent on some medicines and abruptly stopping them can cause aggravation. These medicines can be gradually tapered off, if required. If you are taking any other homeopathic medicines we request you to discontinue them after starting our medicines. Please feel free communicate with us for guidance regarding any specific medication.
Q17. Can I combine Homoeopathy with other alternative system of medicine - like Chiropractice, Acupressure, Acupuncture, Herbal medicine, etc?
Normally any traditional or natural system of medicine does not collide with homeopathy and they may work in synergy or as complementary to the homeopathic medicines. Although this may vary from case to case, it is advisable that you consult us before starting or stopping any such treatment.
Q18. How will online treatment help me to recover?
After you submit your complete case history, your case will be studied and evaluated and a suitable Homeopathic medicine will be prescribed for you considering the totality of your symptoms. Completing the treatment course and following the instructions will immensely help in relieving you of your sufferings.
Q19. All the medicines look alike, how do I differentiate?
All medicines sent to you will have proper labelling that will help you to differentiate between them. The details with respect to content, dosage, etc. will also be sent to you along with the medicines. Drops of neutral colored, liquid potencies are added to non-medicated pills and these get absorbed by the pills. Hence, the medicines look similar even though they actually contain different remedies.
Q20. What shall i do , if I have some acute problem?
Homeopathy has wonderful remedies that give prompt relief in acute cases like fever, cough, cold, diarrhea, headaches etc. It is always advisable to start treatment at the earliest for better and faster recovery. In case of emergency we suggest you to contact your local physician and then once you are stable homeopathic medicines will help you recover faster.
Q21. When and how should I take the medicines?
Instructions regarding taking the medicines will be sent to you along with your medication. Kindly take the medicine exactly as instructed in your prescription.
However there are some general rules to be followed:
Q22. If I find that my relief is not satisfactory what should I do?
It is advisable to evaluate ones condition after 3 to 4 weeks of medication. If you find that the relief is not as you had expected please feel free to contact us; we will look into the matter and advise you regarding the same. If the treatment has not produced the desired effects do write to us and we can organize a group-discussion with the senior practitioners so that all of us can help you. Our ultimate purpose is to create a healthy, happy and harmonious homeopathic world.
Q23. Can I repeat the prescription on my own?
No not at all, It is advised to repeat the prescription.
Q24. How long does it take for a homoeopathic medicine to work?
The time taken for the medicines to work varies from case to case and depends on many factors some of which are:
After going through your case in details, we will be able to tell you an approximate time that you will take to start feeling better. For best results, one should opt for Homoeopathic treatment early in the course of the illness and not delay the treatment unnecessarily.
Q25 .Can I give a medicine prescribed for me, to my family members for similar sickness?
Homeopathic medicines are highly individualistic and constitutional, hence no two person receive the same medicines even if they have similar illness. Every individual is different and his expression of the disease is also unique and so is homeopathic medicine required for his illness. You must take the advice of an expert homeopathic physician to achieve correct results in treatment.
Q1. Once I have discontinued the treatment and if I wish to come back what is the procedure?
Ans. Once you discontinue the treatment, a proper back-up of your case is stored with us. In case if you have any problem in future, you can get back to us and avail of the treatment again. If you report after long duration of time, kindly resubmit your history.
Q2. Can I recommend your site to other friends?
Ans. Yes definitely, if you have benefited you may recommend our site or your physician to your friends. Let the healthy feeling spread all over the world.
Q3.What added benefits do I have from this site other than homoeopathic treatment?
Besides Homoeopathic treatment, you will have access to the following useful information on this site: